Volunteer Management Toolkit

Click on the topic of interest below for detailed information

Overview

Section 1. Organizational Support

Section 2. Risk Management

               2.1 Job Descriptions

               2.2 Screening Procedures

               2.3 Types of Screening

               2.4 Elements of an Interview

Section 3. Policies and Procedures

               3.1 Policies and Procedures Checklist

               3.2 Involving Clients in your Volunteer Program

Section 4. Staffing

               4.1 Identifying a Leader

               4.2 Defining Expectations

Section 5. Recruitment

               5.1 Ways to Recruit

               5.2 Social Media

               5.3 Succession Planning

Section 6. Orientation and Training

               6.1 What is included in Orientation?

               6.2 Importance of Orientation

               6.3 Training the Volunteer

Section 7. Volunteer Handbooks

               7.1 What is included in a Volunteer Handbook?

Section 8. Volunteer Recognition

               8.1 Volunteer Recognition on a Budget

               8.2 Understanding how Volunteers like to be recognized

Section 9. Data Management

               9.1 Why Track Volunteer Data?

               9.2 Selecting a Volunteer Management System

Section 10. Program Evaluation

               10.1 Common Ways to Evaluate your Program

               10.2 Questions to Ask

Section 11. Retention

               11.1 Retention Factors

               11.2 Understanding Motivation